We hired Abacus to replace our back deck and install new crown molding in 4 rooms, and we couldn’t be happier with the finished product! The whole process was effortless from start to finish. We sent Mark a few photos of our deck and the rooms where we wanted to install crown molding. Within a couple of days we received a competitive quote that clearly outlined the details and costs, so we decided to hire them for the project. Before they started, Mark came out to discuss specific options about the deck and crown molding and helped us make sure we were happy with all of the plans before beginning the work. We scheduled a date and they started exactly when they said they would. Throughout the project the crew was very professional and friendly, and happy to answer our questions. They kept us up to date on project status and when we could expect the next steps to be completed. They had originally estimated the project would take 2 weeks and they did everything in only 6 days! They stuck to their original quote, and in fact, even came in under budget by a few hundred dollars. Every day we came home our house and the building common hallway were clean. The crew did a fantastic job about abiding by our building specific rules about work times etc, they are very professional and respectful. Overall this was the smoothest experience we’ve had with any contractor and wish we had found them sooner!
- David S.
- Ani A.
- Marcia H.
We looked at a couple of contractors, but we were advised by a few people in the industry to go with Mark Little and his team at Abacus because of their attention to detail and their passion for a project like ours. While we knew this was going to be a total renovation down to the studs, we loved the personality of the house and wanted to keep some the integrity of the original design. We didn’t want it to feel cookie cutter and/or just open it up and make it look like so many other places out there right now.When it came down to it, we knew we needed a contractor who understood our own vision, but could also provide additional suggestions and offer up ideas we hadn’t even thought of so we could make this the home of our dreams. After meeting with Mark for a walkthrough at our house, it was clear he and Abacus were the team for the job. From beginning to end, the folks at Abacus made this a positive and memorable experience.
Starting on day one they arrived on time and moved fast. We were shocked at how quickly they completed the demo and also how they would try and clean up at the end of each day – this was a common theme throughout the project. It’s a little thing, but really appreciated as we would stop in from time to time to check on progress. We liked that they were taking as much care with our home as we would if we were doing the work ourselves.
Throughout the process we had clear lines of communication with Mark Little and other key folks on-site (Gerald was a godsend!) which really helped as we had questions or they needed to prod us to get them answers. It was an open dialogue the whole time. And even more helpful is that they couldn’t have been more responsive when we would reach out via text, phone or email. That’s not to say there weren’t occasional hiccups from time to time (this is going to happen on any large scale project like this), but we always talked them through and figured out ways to correct them. The fact that we could promptly talk them through over the phone or in person was really important to us and Mark, as well.
Abacus also helped us stay on track by providing us a list of to-do’s with key dates when they needed answers or actual hardware/appliances in order for us to stay on track. We always tried to do our best to meet their deadlines, but even when we couldn’t they were understanding and kept other project aspects moving so as to stay on schedule.
The work itself was incredibly top notch and can be seen in the attention to the details (both big and small). The tile work, the floors, the custom fireplace, the trim, the decks and roofdeck, even our basement storage area. You name it, they clearly took the greatest care when working on our house. The carpenter on the project built a custom desktop made from pieces of leftover mahogany and it’s better than anything we could have purchased directly from a retailer or vendor. It’s honestly one of my favorite things about the house. That and the main staircase. As mentioned earlier, it was so important that we keep the character of the house intact and this started with heart of the house, the original staircase, including the handrail and large first floor banister. This was no easy task when you consider how old the house was (1890s) and that the staircase extended up three flights to the top floor and also needed to match a new handrail going down to a newly created living space in the basement. Abacus was not only up to the task, but they absolutely exceeded our expectations. It’s the first thing people see when they walk in the house and always comment on how gorgeous it is.
It truly is hard to put into words how thankful we are for the beautiful end product. Just the other day we had someone come in to put up wallpaper in one of the bedrooms and the person said they work on houses all over New England, including a lot of home renovations in South Boston, and she said that you could really tell that whoever worked on the house knew what they were doing and really cared about the project – “The people who worked on this house are true professionals” was her exact quote. And she couldn’t have been more spot on. Thank you Mark and the team at Abacus for giving us the house of our dreams!
- Penn Clarke
I had a great experience working with Abacus Builders. They built me a beautiful roof deck (including roof access and stairs) in South Boston which is an intense project so I was very grateful to be working with experienced and professional contractors. Mark and his team were extremely thorough, paid close attention to detail and enjoyable to work with. They are not only skilled but they are also very good to their customers so my experience was completely stress free and they made sure everything was absolutely perfect for me before they closed the job. I will use them going forward for all of my contracting needs! I have already referred them to friends and would highly recommend working with them.
- Ali Dudley
Mark and crew installed our roof deck. The deck is beautiful, see the St Mary’s deck on his web site. His crew did a great job and installed the deck quickly. Mark is super responsive to email and phone calls. He also worked with us to redesign the door to the deck before construction began, giving us several options to consider.
If you’re considering a roof deck and can’t easily get ideas and information, like happened to me, Mark is a great resource.
I highly recommend them.
- Susan Paradiso
Abacus was awesome – they did a big renovation for us (kitchen, bathroom, new flooring, etc.) in the exact amount of time that they said they’d do it while also producing extremely high quality work. Sean and Mark were a pleasure to work with – they were extremely responsive and professional. I really enjoyed working with them and highly recommend them.
I inquired to see if they could swing by and give me a quote for a very large scoped project. He indicated that they were already booked up solid, but did recommend me to call a colleague. I’m happy to see professionals recommend other professionals.
- Mac Chinsomboon
The company was very easy to work with. I was able to speak with the owner regularly. Everyone was helpful and supportive and they were very professional. It was an overall positive experience.
- Kyle Vonruden
Mark was great from beginning to end. Very professional, right on budget and didn’t even take payment until after the project was done